FAQs about our Resort

Value for money so close to the beach
"A well designed, impressively maintained, well equipped, very clean and spacious apartment."
  • What are the Reception office hours?
    • Monday – Friday 8:30 am to 5:00 pm
    • Saturday 8:30 am to 4:30 pm
    • Sunday 8:30am to 12:30pm.

    If you wish to check-in or check-out outside of these times, please let us know so we can make alternative arrangements for you.

  • What are the check-in and check-out times?
  • Check-in is at 2pm and check-out is at 10am.
  • Is a late checkout available?
  • We are sometimes in the position to be able to provide guests who book direct with a late checkout so if this is of interest to you, please let us know the morning prior to check-out and we will do our best to assist.
  • What facilities are available at Coolum Seaside?
    • Spacious apartments with ducted air-conditioning and fans
    • Complimentary Foxtel TV
    • Complimentary Wi-Fi
    • Apartment kitchens with European appliances
    • Comfortable beds
    • Three heated pools including a 20 metre lap pool (complimentary towels)
    • Four heated spas
    • Library and business lounge (complimentary computer use, printing, and library book borrowing)
    • A full sized tennis court (complimentary rackets and balls)
    • A variety of BBQ areas to entertain
    • Some apartments have rooftop access
    • Award Winning Gardens and landscaping
    • Secure undercover carparks
    • Lift access to accommodation
    • Wheelchair friendly apartments available
  • Does Coolum Seaside have a gymnasium?
  • Yes, we have a gymnasium which includes a variety of machinery and weights to work all muscle groups!  We also have a 20 metre lap pool.
  • Is Coolum Seaside Resort child friendly?
  • Yes, we are a child friendly resort.  Most apartments also look out over the pool and spa areas which parents of older children tend to enjoy as this enables them to relax on their own veranda while still keeping an eye on their children.
  • Is Coolum Seaside Resort wheel chair friendly?
  • Yes, the resort has wheel chair friendly apartments and also has lifts providing access to all resort facilities.
  • Does your resort have Wi-Fi?
  • Yes, Wi-Fi is complimentary to all guests and we provide additional Wi-Fi to guests who book direct with us on request.
  • Does your resort have Foxtel?
  • Yes, Foxtel is complimentary and is available to all guests so you can enjoy sports, movies and documentaries at your leisure.
  • Can you provide cots?
  • Cots can be provided.  but are subject to availability so please advise your requirements at the time of booking. (A hire fee applies related to length of stay – approximately $50 per week or part thereof).

Location

  • Is Coolum Seaside Resort close to the beach?
  • Coolum Seaside is located on a spacious block bordered by Beach Road, Perry Street and Frank Street , only a three minute stroll from the beach.
  • Does your resort have sea views?
  • While the apartments do not have sea views, the apartments look out over beautiful landscaped gardens and a swimming pool.
  • Is it noisy near Coolum Seaside?
  • Because Coolum Seaside Resort is situated one block from the beach, our Resort is not exposed to the traffic noise associated with the esplanade.
  • Is Coolum Seaside close to public transport?
  • Public transport is available along the esplanade.  Coolum Seaside is situated only one block from the beach, a gentle three minute stroll away.
  • Where are the cafes, restaurants, and boutique shops ?
  • These are located along the esplanade, which is only a gentle three minute stroll from our Resort.
  • Is the beach patrolled ?
  • During the warmer months Coolum Beach is patrolled by our highly regarded Coolum Beach Surf Club
  • Are there shops nearby to purchase groceries?
  • Coles is a ten minute walk from the Coolum Seaside Resort (or a two minute drive in a vehicle).  Incidentally, all amenities and shopping facilities are so close to our Resort, there is no need to use your vehicle during your stay.

Accommodation & Pricing

  • Are there cooking facilities within the apartments?
  • All apartments except Studios have full cooking facilities. (Studios have a kitchenette which includes a microwave, bar fridge, sink and tea and coffee making facilities).
  • Do the apartments have laundry facilities?
  • All apartments except Studio apartments have laundry facilities, including a clothes dryer.
  • Are the rooms serviced?
  • Rooms are serviced at the end of a seven night stay.  If you would like your room serviced  more regularly, this can be arranged for a modest fee.
  • What consumables are provided on check in?
  • On arrival you will receive an initial supply of toiletries and tea / coffee provisions.  Additional supplies can be purchased from the local supermarkets.
  • Does Coolum Seaside Resort provide discounts for large groups of people?
  • We are happy to provide discounts for large groups of people, subject to availability. Please call our Reception to discuss and arrange.
  • Why book direct with Coolum Seaside Resort?
  • Booking direct either via our website or by telephoning enables us to provide you with the best available  rate.  We also provide guests who book direct with complimentary additional WI-FI and a late check-out, if available.
  • Are there any additional costs that we should be aware of when booking?
  • All facilities are complimentary at Coolum Seaside. We do not charge for the use of our tennis court, pools, gymnasium or business lounge nor do we charge for swimming towels.
    Cots and rollaway beds are available for a modest charge, which varies according to length of stay.  Please contact us directly for pricing.